PRIVACY POLICY
This Privacy Policy describes how Patron London group collects, uses, and stores your Personal Information when you visit or make a purchase from our Sites including:
www.patronlondon.com
www.tabacbar.co.uk
www.maisonpatron.com
COLLECTING PERSONAL INFORMATION
When you visit our sites, we collect certain information about your device, your interaction with the sites, and information necessary to process your booking, enquiries and appointments. See the list below for more information about what personal information we collect and why.
DEVICE INFORMATION
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Sites.
Purpose of collection: to load the Sites accurately for you, and to perform analytics on Sites usage to optimise our Sites, ensure the websites are operating properly, provide easy and fast customer experience, ensure that all features, products and promotions are available to you, notify you about product and service changes, provide you with easy access to products and services that meet your interests, understand your preferences and provide accurate service and best customer experience.
Source of collection: Collected automatically when you access our Sites using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processors Shopify and Squarespace.
Booking & ORDER INFORMATION
Examples of Personal Information collected: name, billing address, payment information, email address and phone number.
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processors Shopify and Squarespace.
MINORS
Our Sites is not intended for individuals under the age of 18. We do not intend to collect any Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
HOW DO WE STORE YOUR DATA?
It is our priority to ensure that your personal information is stored and handled securely.
When you make a booking or place an order through our Sites, we will retain your Personal Information for our records unless and until you ask us to erase this information or for a period of time necessary to fulfil the purpose for which the data is collected. For more information on your right of erasure, please see the ‘Your rights’ section below.
The way we keep data will change in the future according to legal requirements and in line with new directives.
USING THE INFORMATION
We use your personal Information to provide our services to you, which includes: processing bookings, offering products for sale, processing payments, fulfilment of your order, and keeping you up to date on new products, services, and offers which we believe may be of interest to you.
We only send marketing campaigns to people who have registered with us on our sites, previously bought products from us, took part in competitions, or signed up for the newsletters.
We always offer an option for you to stop receiving this marketing. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Patron London from contacting you for marketing purposes or using your data.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers that help us provide our services, fulfil orders, and process transactions. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.
We use Squarespace so that they can provide website hosting services to us.
We use OpenTable to process reservations.
We use Stripe to process payments.
We use Shopify to power our online store Maison Patron.
We use Mailchimp for our email marketing, to provide you with relevant information about changes to our products and services
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
SELLING PERSONAL INFORMATION
We may disclose personal information to a buyer, prospective buyer, corporate affiliate, or other successor based on our legitimate interests in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which personal information held by us about our Services users is among the assets transferred. You acknowledge and agree to our assignment or transfer of rights to your personal information.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
COOKIES
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
HOW DO WE USE COOKIES?
Patron London uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our websites.
Provide easy and fast customer experience.
Ensure that all features, products, promotions are available to you.
Notify you about product and service changes.
Provide you with easy access to products and services that meet your interests.
Understand your preferences and provide accurate service and best customer experience.
WHAT TYPES OF COOKIES DO WE USE?
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
CHANGES
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Please contact us by e-mail at: info@patronlondon.com